Shipping
UK Shipping
- Free UK Standard Delivery when you spend £80*
- UK Standard Delivery (Royal Mail 48 service) – £3.95
- UK Express Delivery (Royal Mail 24 service) – £5.95
* Excluding large items
We aim to dispatch all orders within 3 working days. We will dispatch express delivery orders same day or next working day for orders placed after midday.
Our factory is open Monday-Friday (excluding UK bank holidays) and those are only days that orders are dispatched.
You can also collect from our premises near Preston for free.
Items that are returned to us due to incorrect details being entered at checkout (e.g. no house number) will attract a fee to be re-shipped.
Items that are delayed or lost in transit may only be refunded or replaced once the relevant courier's "maximum allowed delivery time" has passed. This varies by courier - please contact us for details.
European Shipping
All stocked items are shipped via Royal Mail's "International Tracked" (subject to availability in recipient country) delivery services unless otherwise agreed in advance. Certain custom items may be sent via courier depending upon size/weight.
Shipping prices and estimated delivery timescales are outlined below. The total weight of your order will be calculated at Checkout.
| Total Order Weight | Delivery Service | Postage Cost | Despatched Within | Estimated Delivery Timescales (Once Despatched) |
| Up to 5g | Royal Mail "International Tracked" Letter | £7.19 | 3 Working Days | 3-5 Working Days |
| 6g-100g | Royal Mail "International Tracked" Large Letter | £12.49 | 3 Working Days | 3-5 Working Days |
| 101g - 999g | Royal Mail "International Tracked" Small Parcel | £15.49 | 3 Working Days | 3-5 Working Days |
| 1kg-1.49kg | Royal Mail "International Tracked" Medium Parcel | £21.95 | 3 Working Days | 3-5 Working Days |
| 1.5kg-1.99kg | Royal Mail "International Tracked" Medium Parcel | £22.95 | 3 Working Days | 3-5 Working Days |
| 2kg + | Courier | £45.00 | 3 Working Days | 3-5 Working Days |
Items that are returned to us due to incorrect details being entered at checkout (e.g. no house number) will attract a fee to be re-shipped.
Items that are returned to us because the customer has not claimed them from their country's customs will attract a fee to be re-shipped.
We cannot be held responsible for any charges incurred by customs or your local postal carrier/courier service.
Items that are delayed or lost in transit may only be refunded or replaced once the relevant courier's "maximum allowed delivery time" has passed. This varies by courier - please contact us for details.
Rest of World Shipping
All stocked items that weigh less than 2kg are shipped via Royal Mail's "International Tracked" delivery services unless otherwise agreed in advance. Certain custom items may be sent via courier depending upon size/weight.
Shipping prices and estimated delivery timescales are outlined below. The total weight of your order will be calculated at Checkout.
| Total Order Weight | Delivery Service | Postage Cost | Despatched Within | Estimated Delivery Timescales (Once Despatched) |
| Up to 6g-100g | Royal Mail "International Tracked" Large Letter | £13.85 | 3 Working Days | 5-7 Working Days |
| 101g - 999g | Royal Mail "International Tracked" Small Parcel | £24.95 | 3 Working Days | 5-7 Working Days |
| 1kg-1.49kg | Royal Mail "International Tracked" Medium Parcel | £47.95 | 3 Working Days | 5-7 Working Days |
| 1.5kg-1.99kg | Courier | £49.95 | 3 Working Days | 5-7 Working Days |
| 2kg + | Courier | £89.95 | 3 Working Days | 5-7 Working Days |
Items that are returned to us due to incorrect details being entered at checkout (e.g. no house number) will attract a fee to be re-shipped.
Items that are returned to us because the customer has not claimed them from their country's customs will attract a fee to be re-shipped.
We cannot be held responsible for any charges incurred by customs or your local postal carrier/courier service.
Items that are delayed or lost in transit may only be refunded or replaced once the relevant courier's "maximum allowed delivery time" has passed. This varies by courier - please contact us for details.