Shipping
UK Shipping
- Free UK Standard Delivery when you spend £80*
- UK Standard Delivery - Royal Mail 48 service (2-5 working days delivery following dispatch) – £3.95
* Excluding large items
We aim to dispatch all orders within 3 working days (orders place after midday may fall into the next working day).
Our factory is open Monday-Friday (excluding UK bank holidays) and those are only days that orders are dispatched.
You can also collect from our premises near Preston for free.
Items that are returned to us due to incorrect details being entered at checkout (e.g. no house number) or remain unclaimed from local postal/courier office will attract a fee to be re-shipped. If a refund is requested following such an occurrence the original postage cost will not be refunded.
Items that are delayed or lost in transit may only be refunded or replaced once the relevant courier's "maximum allowed delivery time" and/or "investigation time" have passed. These vary by courier - please contact us for details.
European Shipping
Subject to weight and availability in recipient country, all orders are shipped via Royal Mail's "International Tracked" delivery services unless otherwise agreed in advance. Large and certain custom items may be sent via courier depending upon size/weight.
Shipping prices are outlined below. The total weight of your order will be calculated at checkout and the relevant delivery service/charge applied.
| Delivery Service | Postage Cost |
| Royal Mail "International Tracked" Letter/Large Letter | £9.49 |
| Royal Mail "International Tracked" (Small Parcels) | £14.95 |
| Royal Mail "International Tracked" (Medium Parcels) | £22.95 |
| Courier (Large Parcels) | £49.95 |
If your delivery address is outside of the UK, you may have to pay import duties and taxes which are levied once the shipment reaches your country. All international shipments may be subject to cross-border inspections by customs authorities while customs policies vary widely from country to country. You must meet any additional charges for customs clearance and we recommend that you contact your local customs office for further information before purchasing.
We cannot be held responsible for any delays caused by local customs. Custom clearance times can vary from country to country. Should you decide to refuse delivery of a shipment following customs delays/charges we will issue a refund for the parts (not shipping) only once it has been returned to us. If the courier charges us to return the shipment, this will be deducted from your refund.
Items that are returned to us because the customer has not claimed them from their country's customs or local postal/courier office will attract a fee to be re-shipped. If a refund is requested following such an occurrence the original postage cost will not be refunded.
Items that are returned to us due to incorrect details being entered at checkout (e.g. no house number) will attract a fee to be re-shipped. If a refund is requested following such an occurrence the original postage cost will not be refunded.
Items that are delayed or lost in transit may only be refunded or replaced once the relevant courier's "maximum allowed delivery time" and/or "investigation time" have passed. These vary by courier - please contact us for details.
Rest of World Shipping
Subject to weight and availability in recipient country, all orders are shipped via Royal Mail's "International Tracked" delivery services unless otherwise agreed in advance. Large and certain custom items may be sent via courier depending upon size/weight.
Shipping prices are outlined below. The total weight of your order will be calculated at checkout and the relevant delivery service/charge applied.
| Delivery Service | Postage Cost |
| Royal Mail "International Tracked" Letter/Large Letter | £13.95 |
| Royal Mail "International Tracked" (Small Parcels) | £24.95 |
| Royal Mail "International Tracked" (Medium Parcels) | £49.95 |
| Courier (Large Parcels) | £99.95 |
If your delivery address is outside of the UK, you may have to pay import duties and taxes which are levied once the shipment reaches your country. All international shipments may be subject to cross-border inspections by customs authorities while customs policies vary widely from country to country. You must meet any additional charges for customs clearance and we recommend that you contact your local customs office for further information before purchasing.
We cannot be held responsible for any delays caused by local customs. Custom clearance times can vary from country to country. Should you decide to refuse delivery of a shipment following customs delays/charges we will issue a refund for the parts (not shipping) only once it has been returned to us. If the courier charges us to return the shipment, this will be deducted from your refund.
Items that are returned to us because the customer has not claimed them from their country's customs or local postal/courier office will attract a fee to be re-shipped. If a refund is requested following such an occurrence the original postage cost will not be refunded.
Items that are returned to us due to incorrect details being entered at checkout (e.g. no house number) will attract a fee to be re-shipped. If a refund is requested following such an occurrence the original postage cost will not be refunded.
Items that are delayed or lost in transit may only be refunded or replaced once the relevant courier's "maximum allowed delivery time" and/or "investigation time" have passed. These vary by courier - please contact us for details.